Your Privacy Matters

Privacy Policy

At VorbeAI, data protection is an essential component of our service

Last Updated: January 2026

This policy is effective immediately for all VorbeAI platform users

Your Privacy Matters

We understand that you entrust us with sensitive information, including audio files and transcriptions, and we treat this responsibility with the utmost seriousness.

AES-256 encryption for stored data
TLS encryption for data in transit

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below, unless the context indicates otherwise:

"Vorbe" or "VorbeAI" means the online automatic audio and video transcription platform, available at https://vorbe.ai, operated by Digital Radia Spark SRL.

"Data Controller" means Digital Radia Spark SRL, acting as the controller of personal data, in accordance with Regulation (EU) 2016/679 (GDPR).

"User" means any natural or legal person who accesses, visits, or uses the Vorbe platform.

"Personal Data" means any information relating to an identified or identifiable natural person, as defined by GDPR.

"Processing" means any operation or set of operations performed on personal data, as defined by GDPR, including collection, storage, use, disclosure, or deletion thereof.

"Content" means any audio file, video file, text, transcription, or information uploaded, transmitted, or generated by the User through the Vorbe platform.

"Sub-processor" means any third party that processes personal data on behalf of the Data Controller, under a contractual agreement in accordance with GDPR.

1. Who We Are

VorbeAI is an automatic audio transcription platform operated by:

Digital Radia Spark SRL

Tax ID: 46550401

Trade Registry No.: J2022005005235

Registered Office: Ilfov County, Bragadiru City, Margelelor Street, No. 27, Room 1, Apartment 10, Romania

Contact email: [email protected]

Under Regulation (EU) 2016/679 ("GDPR"), Digital Radia Spark SRL is the data controller for personal data.

2. Scope of Application

This Privacy Policy applies to all users and visitors of the VorbeAI platform, in connection with the use of the website and the VorbeAI application.

This policy does not apply to third-party websites that may be linked from the platform.

3. What Data We Collect

3.1 Data collected automatically from website visitors

IP address
Browser type and device
Operating system
Pages visited and interactions
Date and time of access

This data is used for platform security and aggregated, anonymized statistical analysis, without directly identifying users.

3.2 Data provided by users

When you use VorbeAI, we may collect:

Account data (email address and password, stored encrypted)
Audio files uploaded for transcription
Generated transcriptions
Communications with the support team

We do not intentionally collect sensitive data, except for what users include in uploaded audio files at their own initiative.

3.3 Demographic data (optional)

We may collect, when voluntarily provided by the user or collected in aggregate:

Age range
Country or region
Language
Professional role or field of activity

This data is used exclusively for statistical purposes and service improvement, and is not correlated with the content of audio files or generated transcriptions.

4. What We Do NOT Do With Your Data

We do not sell your data to third parties
We do not use audio files or transcriptions to train artificial intelligence models
We do not share your content with third parties for commercial purposes
All uploaded files remain your property.

5. How We Use Data

We process your data for:

Providing the transcription service
Account administration and security
Technical support and customer assistance
Improving VorbeAI functionality
Aggregated statistical analysis of platform usage
Processing data through authorized sub-processors — see Sub-Processors List

6. Legal Basis for Processing

We process your data based on:

Contract

Contract execution (providing the VorbeAI service)

Consent

Your consent (optional cookies, communications)

Legitimate Interest

Legitimate interest (security, abuse prevention, and maintaining proper platform operation)

7. Cookies and Analytics Technologies

VorbeAI uses strictly necessary cookies for platform functionality, as well as analytics and marketing technologies, in accordance with applicable legislation.

7.1 Strictly Necessary Cookies

These cookies are essential for the proper functioning of the platform and cannot be disabled.

7.2 Cookie-free Analytics Technologies (Server-side)

PostHog is used exclusively through server-side collection mechanisms, without the use of cookies or other storage technologies on the user's device. Data is transmitted directly from VorbeAI infrastructure and is used exclusively for statistical purposes and service improvement. This processing does not involve marketing or profiling activities.

7.3 Marketing Cookies and Conversion Measurement

VorbeAI uses cookies and similar technologies for marketing and conversion measurement purposes, exclusively based on the user's explicit consent.

These technologies may be provided by third parties such as Meta, Google, LinkedIn, TikTok, or other digital advertising providers and are used for campaign optimization and performance evaluation.

Marketing cookies are disabled by default and can only be activated after consent is given through the cookie management mechanism.

For detailed information about the types of cookies used and consent management, please refer to the VorbeAI Cookie Policy.

8. Where Data Is Stored

Data is stored and processed on servers located in the European Union or in locations that provide an adequate level of protection under GDPR, on cloud infrastructure provided by third parties that comply with high security and confidentiality standards.

9. Data Retention and Deletion

Account data is retained for the duration of the account's existence
Audio files and transcriptions are retained until deleted by the user or upon explicit deletion request
Technical data is retained according to legal obligations or security requirements

Deletion of personal data can be requested at any time by sending a request to [email protected].

10. Data Security

Protecting your data is a priority for VorbeAI. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, alteration, or disclosure of personal data.

Storage and processing of data on secure cloud infrastructure using AES (Advanced Encryption Standard) encryption with a 256-bit key for stored data

Use of TLS encryption for data in transit

Restricted access to data, limited to authorized personnel only

Secure and monitored server infrastructure

However, no method of electronic data transmission or storage is completely secure. For extremely sensitive information, we recommend users exercise additional caution.

11. Your Rights

In accordance with GDPR, you have the right to:

Access your data
Rectification
Erasure
Restriction of processing
Portability
Objection
Withdraw consent

To exercise your rights, including the right to data deletion, you can contact us at [email protected].

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent supervisory authority for personal data protection, namely:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

https://www.dataprotection.ro

12. Legal Disclosures

We may disclose personal data to public authorities only if required by law. We will inform users of such disclosures to the extent permitted by law.

13. Policy Changes

We may update this Privacy Policy periodically. Significant changes will be communicated at least 30 days before they take effect.

14. Contact

For any questions regarding privacy or data protection:

[email protected]

We will respond to requests within a maximum of 30 days, in accordance with GDPR provisions.

Your Trust is Our Priority

We take data protection seriously and are committed to maintaining the highest standards of privacy and security for all our users.